My Question Is About...

Shipping / Delivery

Yes you can choose to have your order Express Posted to an address when selecting the shipping method at checkout. Not all postcodes are guaranteed next day delivery. Refer Delivery Information

Orders placed prior to 1pm on a business day will be despatched same or next business day. See Delivery Information for futher details.

At Checkout you will be asked to provide your email address to enable us to communicate with you about the delivery of your purchase. You will be notified when item is shipped and each time the item is scanned right through to delivery.

Yes you can place an order from outside Australia for delivery to an Australian address.

At this stage we only ship within Australia.

Returns & Warranty

Contact us! We check all our products before despatch to make sure they aren't damaged. We also take great care to package the items to ensure they arrive without damage. Should damage occur please contact our store to advise of damage and we will either Repair or Replace the item or Refund your purchase.

Check out this page for our return policy

Each manufacturer is different, but at the bare minimum, it will come with 12 months warranty. All products are authorised Australian products.

To make a claim for warranty, please visit the 'My Account' page.

For further details, please contact us for further details.

Pricing & Payment

No - We email all invoices to the buyer.

No - however there are a number of great reasons for this. Knock On Wood Toys is a retail and online toy store that prides itself on exceptional customer service and only advertises products that are in stock. We offer 10% discount on all full priced future orders if you sign-up for our newsletter and/or register as a customer. We offer free gift wrapping and gift tags for non bulky/ drop ship items and pride ourselves on only selling the best designed and manufactured wooden toys, scooters and accessories from Australia and the world.

Yes, you can. We accept Card or Cash.

We accept Credit Card, PayPal, Afterpay, Bank Deposit and you can pay in store by Card or Cash.
Our website uses secure technology that encrypts the transmission of data. 

Pricing & Payment

Yes we can! Check out our Gift Finder to assist you with finding the perfect gift!

Pricing & Payment
No - We retail the best quality wooden toys, micro scooters and accessories for the very best brands from Australia and the world.

No - we don't offer a lay-by service. We do offer Afterpay shop now , pay later.

Yes you can add a message for the recipient at checkout. The message will be written on a gift tag and included with the item/s.
Yes we offer free gift wrapping on most items excluding large / bulky items and Kidkraft products.

No appointment is needed!
Our store hours are

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Pricing & Payment

Yes, its safe. We use secure technology for the transmission of your information. No credit card details are stored in our database.

Our privacy policy can be found here.

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