Thankyou for shopping at Knock on Wood Toys.
Please read our Terms and Conditions carefully prior to purchasing products via our website. Submitting your order confirms you agree to be bound by our Terms and Conditions outlined on our website which constitute an agreement between Knock on Wood Toys Pty Ltd ACN 163 623 238 and the person placing the order (you)
Knock on Wood Toys only ships within Australia. If you require an international delivery please email us to receive a quote for postage.
We will endeavour to process your order within 1-2 business days (excluding all gazetted public holidays in Queensland).
We are pleased to offer 5 different options for shipping:<p< Australian Orders
1. Flat rate $9.95 (via Australia Post e-parcel)
2. Free Shipping Orders $150 and over (Extra Cover / Insurance not available) (via Australia Post e-parcel) (Not available for sale items or Bulky items)
3. Australia Post quoted price with or without Insurance / Extra Cover (via Australia Post e-parcel)
4. Australia Post Express Post – perfect if you need to get something fast
5. Large Item Destination Shipping Charge applies to bulky items contained in order. Other non bulky items contained in an order will be shipped free of charge if the total order is over $150
All orders are delivered via Australia Post eParcel other than on occasions where item may be too large for Australia Post to handle.
International Orders for Delivery in Australia - Please ensure you input all of your own details in the Billing Area however the Country Field must be Australia. Then select ship to different address and input recipients address details in Australia
HOW DO I MAKE SURE THAT MY DELIVERY ARRIVES BEFORE CHRISTMAS!
To ensure that your order arrives before Christmas, please ensure you order before the Christmas Delivery Deadline.
CHRISTMAS DELIVERY DEADLINES
Tuesday, December 13 - WA
Wednesday, December 14 - NT, TAS, SA
Friday, December 16 - VIC, NSW, ACT, Regional QLD
Tuesday, December 20 - SEQ Brisbane, Gold Coast, Sunshine Coast
To check the estimated delivery time to your post code use 4073 Sinnamon Park as the shipping from post code and input your post code in the shipping to area. Estimate here
We also offer express next day delivery to Metropolitan post codes. You can also check if you will received next day delivery by clicking on Estimate here
We use Australia Post for all of our deliveries so these cut-off dates allow some leeway to give your parcels the best chance of reaching your desitination before Christmas. Place your order before these dates to avoid disappointment. We can not guarantee delivery within the time
The dates supplied are based on time frames provided by Australlia Post. Once despatched we cannot control delivery, nor take responsibility for deliveries that may be delayed.